YuppTV Privacy Policy

Collection of Information

Information You Provide to Us

We collect information you provide directly to us, such as when you create or modify your account, request on- demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, items requested (for delivery services), delivery notes, and other information you choose to provide.

Information We Collect Through Your Use

When you use our Services, we collect information about you in the following general categories:

  • Activities such as type of content, watch history, search queries etc.
  • Your interactions with our email, customer care and messaging platform.
  • Geo-location information like IP addresses.
  • Device information like device id, device model etc. and other unique identifiers.
  • Cookies are captured from your browser while you are on our platform.

If you choose to post messages on social media accounts, message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on YuppTV or Freedocast, we may collect and store such information. But we would notify you prior to any further processing of that information.

Information we collect through third parties

Any personal information or video content that the user voluntarily discloses online (on discussion boards, in messages and chat areas, etc.) becomes publicly available and can be collected and used by others. The Users account name (not the email address) is displayed to other users when any videos are uploaded or messages are sent through the services and other users can contact the user through messages and comments. Any videos that the user submits to the YuppTV or Freedocast sites may be redistributed through the internet and other media channels, and may be viewed by the general public.

Billing Information

Based on your purchase of a subscription package, our payment gateway partners collect information with respect to your credit/debit card details or other bank account details. This information is stored by our payment gateway partners. For instance, Freedocast will be using third party payment gateway providers to process and facilitate the payment of your subscription fee to Freedocast for providing you access to the subscription.

Use of Information

  • We may use the information we collect about you to
  • Provide, maintain, and improve our Services, including, for example, to facilitate payments, send receipts, provide products and services you request (and send related information), develop new features, provide customer support to Users, develop safety features, authenticate users, and send product updates and administrative messages;
  • Perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;
  • Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of Freedocast and to process contest, sweepstake, or other promotion entries and fulfill any related awards;
  • Personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.

Sharing of Information

We may share the information we collect about you as described in this Statement or as described at the time of collection or sharing, including as follows:

Through Our Services

We may share your information:

  • With third parties to provide you a service you requested through a partnership or promotional offering made by a third party or us;
  • With the general public if you submit content in a public forum, such as blog comments, social media posts, or other features of our Services that are viewable by the general public;
  • With third parties with whom you choose to let us share information, for example other apps or websites that integrate with our Services; and

Other Important Sharing

We may share your information:

  • With vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process;
  • With law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with our User agreements, Terms of Service, or policies, or to protect rights, property, or safety;
  • In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company;
  • If we otherwise notify you and you consent to the sharing; and
  • In an aggregated and/or anonymized form which cannot reasonably be used to identify you.

Social Sharing Features

The Services may integrate with social sharing features and other related tools which let you share actions you take on our Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies for more information about how they handle the data you provide to or share through them.

Our promotional offers/discounts are not sitewide and are limited to selected categories. Coupon codes may not be applicable on categories like diapers, baby food etc. or such other product or service as may be determined by us in our sole discretion.

Analytics and Advertising Services Provided by Others

We may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies and other technologies to identify your device when you visit our app/website and use our Services, as well as when you visit other online sites and services.

Your Choices

Account Information

You may correct your account information at any time by logging into your online or in-app account. Please note that in some cases we may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law. For instance, if you have a standing credit or debt on your account, or if we believe you have committed fraud or violated our Terms, we may seek to resolve the issue before deleting your information.

Access Rights

Freedocast will comply with individual's requests regarding access, correction, and/or deletion of the personal data it stores in accordance with applicable law. In respect of any data that may be stored with YouTube, you can revoke our access to your data via the Google security settings page at https://security.google.com/settings/security/permissions. Google’s privacy policy is available at http://www.google.com/policies/privacy.

Location Information

We request permission for our app's collection of precise location from your device per the permission system used by your mobile operating system.

Contact Information

We may also seek permission for our app's collection and syncing of contact information from your device per the permission system used by your mobile operating system.

Promotional Communications

You may opt out of receiving promotional messages from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account, about Services you have requested, or our ongoing business relations.

If you initially permit the collection of any information, you can later disable it by changing the settings on your mobile device. However, this will limit your ability to use certain features of our Services.

Partner API Services

Please note that by using our Services, you understand that we use API services of our partners, such as YouTube in providing the Service. You can access Google’s Privacy Policy at http://www.google.com/policies/privacy.

Changes to the Statement

We may change this Statement from time to time. If we make significant changes in the way we treat your personal information, or to the Statement, we will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review the Statement for the latest information on our privacy practices.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Ramana Reddy, 8-2-293/82/A/773/1, Road No 44, Jubilee Hills, Hyderabad ramanar@yupptv.com

Governing Law and Jurisdiction:

In the event of any dispute arising between the parties with respect to this Agreement, the same shall be referred to the Sole Arbitrator and the arbitration shall be in accordance with Arbitration and Conciliation Act of 1996. The language of arbitration proceeding shall be English. The seat and place of arbitration shall be Hyderabad and the decision of the Arbitrator shall be final and binding on both parties herein.

This contract shall be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana, India and shall be governed by the Indian laws.

You may contact Freedocast with any questions or comments about this Privacy Policy using the contact form or may address such queries and / or comments to info@freedocast.com

If you have any queries or complaints regarding the collecting, processing, transfer of personal data/information or regarding this policy please do contact us first through support@freedocast.com online. You can also reach us by physical mail.



Freedocast,
YuppTV India Pvt Ltd,
8-2-293/82/A/773, Road No.44, Jubilee Hills,
Hyderabad-500033, India.

Residents in the countries in the European Union (EU), may contact our Data Protection Officer support@freedocast.com

Residents in India may contact our Grievance Officer at suppport@freedocast.com. The Grievance Officer shall redress the grievances of the users furnishing the Information within one (1) month from the date of receipt of the grievance.